Select Currency
Translate this page

A SURVEY OF ROLES AND PERFORMANCE EFFECTIVITY OF SECRETARIES IN MODERN COMMUNICATION INDUSTRIES

Format: MS WORD  |  Chapter: 1-5  |  Pages: 69  |  1258 Users found this project useful  |  Price NGN3,000

  DOWNLOAD THE FULL PROJECT

ABSTRACT

This study examined roles and performance efficiency and effectively of secretaries in modern communication industries in Enugu Urban. People hold different opinions about the secretaries roles.  they fail to understand that the secretary is an important officer in every communication industry and her contributions and effectiveness can either enhance or diminish the efficiency of an industry. The study also seek to find out whether lack of appreciate communicating machine affect the roles of secretaries. It went further to stress whether lack of knowledge of the administrative principles may hinder secretarial roles, whether executives do not give the secretaries free-hand to implement the necessary administrative principles. In collecting data, the study was designed to cover selected communication industries as the population through sampling of the secretaries. The population were made up of 100 people and the researcher made use of questionnaire which was distributed to the respondent. Was later collected. It was concluded that regular seminars, workshops and conferences should be organized for the secretaries in order to up-date thir knowledge and experience on the secretarial profession and that the employers should work hand-in-hand with their secretaries, be able to delegate duties to them and provide enough working equipment for carrying out their duties.

 

CHAPTER ONE

INTRODUCTION

BACKGROUND OF THE STUDY

The name NTA means Nigeria Television Authority.  The station has brought forth over thirty other television stations in different parts of Nigeria.  It is headed by a general manager and six other managers who help in day to day running of business.  Nigeria Television Authority being a very big family has some roles they play as a communication Industry and these include:

1. To inform, entertain and enlighten their audience, maintaining its leadership position in Television broadcasting.

2. Enrich the life of Nigerians by influencing positively his social, cultural, economic, political and technological thinking through a wide choice of programmes; to mention but a few.

Nevertheless, the roles they play in communication Industry seem to be carrying them away from giving their secretaries chana to contribute our play their roles effectively in the communication industry. They indulge in using their journalists and reporters for any information they need. Managers and staff in the communication industries have equally acquired the knowledge of the use of modern office equipments like computers, tapes, and disc for information recording and report writing thereby neglecting the roles of efficient and effective secretaries especially when it comes to profession and effective secretaries especially when it comes to profession.

Most of the employees in communication industries are mainly journalists, reporters/correspondent. And news casters with just a few copy typists.  The few secretaries there are not always recognized let alone givng them ample opportunity to exhibit their initiatives. An investigation into Nigeria Television Authority proves that the secretaries there are not receiving adequate attention needed to motivate them and that when it comes to promotion, they are not promoted as and at when due; compared with their counterparts in other professions. The bitter part of it all is that they see people whom they academically occupying higher positions and secretaries find themselves subordinate to incompleted ones as their boss. All these norm and  problems faced by secretaries pushed the researcher into carrying out a survey of the roles and performance efficiency and effectively of secretaries in modern communication industries in Enugu Urban.

1.2    STATEMENT OF THE PROBLEM

In most offices today, objectives are difficult to realize.  These in most cases have been blamed on the secretaries who are the mirror of the executives. To  a large extent of their responsibility and thus limits the scope of their job to only typing documents which is always full of errors and taking dictations which they cannot even transcribe accurately. In some communication industries, there exist communication break-down which results from poor relationship of the so-called secretaries some secretaries do not know how to answer, call, some do not know how to deliver messages and this hinders effective communication. The importance of adequate information management flow to employees in organization cannot be over emphasized.

The success of an industry to a large extent is determined by how objective are effectively realized.  This in actual sense has to be done with the co-operation and efficiency of secretary. In addition, some executive, also contribute to a number of pitfalls in communication industry.  For instance, some of them do not allow their secretaries and employees to share in the organizational policies nor express their opinion on what they feel would help to achieve the industrial goals.  In this case, the boss or executive may not see it as the right of secretary to play such roles. The problem of this research project therefore is aimed at finding about the roles and performance efficiency and effectively of secretaries in communication industries since there has not been adequate literature written towards identifying these problems and how to curb them.  The researcher views it pertinent to sought  and investigate these problems and make proper recommendations and suggestions towards solving  them.

1.3     PURPOSE PF THE STUDY

The main purpose of the study is to determine the roles and performance efficiency and effectively of secretaries in modern communication industries in Enugu Urban. Specifically the study is aimed at:

1.  Finding out if secretaries are efficient and effective in performing the roles.

2.  Finding out the problems they encounter performing those functions.

3.  Determining if such roles enhances the operational success of the communication industries.

4.  Recommending other ways improving operational efficiency and effectively of secretaries in those communication industries.

1.4      SIGNIFICANE OF THE STUDY

It is a fact that in some organizational setup, secretaries are confused as to what exactly constitute their roles.  This made the researcher to undertake the survey into the roles of secretaries in communication industries. By identifying these problems, the study would help in creating and motivating, co-operation and encouraging work environment for the secretary and other employees. On the part of executive, it will enable them understand that there are benefits accruing to allowing their secretaries prform their duties and implement certain principles which will help in achieving organizational goa. It will also portray to secretaries that they are the mirror image of the organization which calls for all round diligency and efficiency i.e approach, modesty in dressing and occupational excellence. It will enable the organization appreciate a mutual understanding between the secretaries and the boss as this will enhance collective pursue of organizational goal.

1.5     ASSUMPTION OF THE STUDY

If this research is successfully carried out it will relieve the executives of certain administrative responsibilities as they will delegate duties to their secretaries appropriately. Educational background of qualified secretaries which calls for their special need and importance in communication industries and offices at large. It will also reveal to an extent the educational background of qualified secretaries which calls for their special need and importance in communication industrious and exercise caution in executing their duties as any deviation will mar the image of the organization in the business word. This research will show the communication industries that secretaries are indispensable and irreplaceable tool in the industry no matte the extent of technology evolution.

The research will also show the communication industries that secretaries are indispensable and irreplaceable tool in the industry no matter the extent of technology evolution. The research will also boost the ego of secretaries among their professional counterparts instead of limiting them to only typing documents. It will also explore the task ahead to the student secretaries, which make them serious in their training.

1.6      RESEARCH QUESTIONS

The following research questions were formulated to guide the study:

1.  What roles do secretaries perform in modern communication industries in Enugu Urban?

2.  How far are the secretaries efficient and effective in performing those function?

3.  What problems do they encounter in performing those role?

4.  How far do the roles increase productivity in those communication industries?

5.  What recommendations are necessary for improved performance of secretaries in modern communication industries in Enugu Urban?

1.7      DEFINITION OF TERMS

ROLES: Duties for which persons are accountable for.  The term can be equated with duty, activities or authorities.  Roles refer to the mental and physical activities which must be performed to carry out a task or duty.

EFFICIENCY:  This  is the ability to produce the desired result.

SECRETARY: An employee who posses a mastery of office skills, who demonstrates the ability to assume responsibility without direct supervision, who exercises initiative and judgment and who make decision within the scope of assigned authority.

  DOWNLOAD THE FULL PROJECT

A SURVEY OF ROLES AND PERFORMANCE EFFECTIVITY OF SECRETARIES IN MODERN COMMUNICATION INDUSTRIES

Not The Topic You Are Looking For?



For Quick Help Chat with Us Now!

+234 814 010 7220

+233 55 385 5526


HOW TO GET THE COMPLETE PROJECT ON A SURVEY OF ROLES AND PERFORMANCE EFFECTIVITY OF SECRETARIES IN MODERN COMMUNICATION INDUSTRIES INSTANTLY

  • Click on the Download Button above.
  • Select any option to get the complete project immediately.
  • Chat with Our Instant Help Desk on +234 814 010 7220 for further assistance.
  • All projects on our website are well researched by professionals with high level of professionalism.

Here's what our amazing customers are saying

Gbadamosi Solomon Oluwabunmi
Lasu
Swift delivery within 9 minutes of payment. Thank you project master
Excellent
Uduak From Uniuyo
IProjectMaster is the best project site for students. Their works are unique and free of plagiarism!
Excellent
Dau Mohammed Kabiru
Kaduna State College of Education Gidan Waya
This is my first time..Your service is superb. But because I was pressed for time, I became jittery when I did not receive feedbackd. I will do more business with you and I will recommend you to my friends. Thank you.
Very Good
Oluchi From Michael Opara University
If you are a student and you have not used iprojectmaster materials, you are missing big time! iprojectmaster is the BEST
Excellent
Azeez Abiodun
Moshood Abiola polytechnic
I actually googled and saw about iproject master, copied the number and contacted them through WhatsApp to ask for the availability of the material and to my luck they have it. So there was a delay with the project due to the covid19 pandemic. I was really scared before making the payment cause I’ve been scammed twice, they attended so well to me and that made me trust the process and made the payment and provided them with proof, I got my material in less than 10minutes
Very Good
Peace From Unilag
I cried not knowing how to go about my project but the day i searched online and saw iprojectmaster, i called and got my full project in less than 15minutes, i was shocked!
Excellent
Samuel From Ajayi Crowther University
You guys just made life easier for students. Thanks alot iprojectmaster.com
Excellent
Stancy M
Abia State University, Uturu
I did not see my project topic on your website so I decided to call your customer care number, the attention I got was epic! I got help from the beginning to the end of my project in just 3 days, they even taught me how to defend my project and I got a 'B' at the end. Thank you so much iprojectmaster, infact, I owe my graduating well today to you guys...
Excellent
Ibrahim Muhammad Muhammad
Usmanu danfodiyo university, sokoto
It's a site that give researcher student's to gain access work,easier,affordable and understandable. I appreciate the iproject master teams for making my project work fast and available .I will surely,recommend this site to my friends.thanks a lot..!
Excellent
Joseph M. Yohanna
Thanks a lot, am really grateful and will surely tell my friends about your website.
Excellent

FREQUENTLY ASKED QUESTIONS

How do I get this complete project on A SURVEY OF ROLES AND PERFORMANCE EFFECTIVITY OF SECRETARIES IN MODERN COMMUNICATION INDUSTRIES?

Simply click on the Download button above and follow the procedure stated.

I have a fresh topic that is not on your website. How do I go about it?

How fast can I get this complete project on A SURVEY OF ROLES AND PERFORMANCE EFFECTIVITY OF SECRETARIES IN MODERN COMMUNICATION INDUSTRIES?

Within 15 minutes if you want this exact project topic without adjustment

Is it a complete research project or just materials?

It is a Complete Research Project i.e Chapters 1-5, Abstract, Table of Contents, Full References, Questionnaires / Secondary Data

What if I want to change the case study for A SURVEY OF ROLES AND PERFORMANCE EFFECTIVITY OF SECRETARIES IN MODERN COMMUNICATION INDUSTRIES, What do i do?

Chat with Our Instant Help Desk Now: +234 814 010 7220 and you will be responded to immediately

How will I get my complete project?

Your Complete Project Material will be sent to your Email Address in Ms Word document format

Can I get my Complete Project through WhatsApp?

Yes! We can send your Complete Research Project to your WhatsApp Number

What if my Project Supervisor made some changes to a topic i picked from your website?

Call Our Instant Help Desk Now: +234 814 010 7220 and you will be responded to immediately

Do you assist students with Assignment and Project Proposal?

Yes! Call Our Instant Help Desk Now: +234 814 010 7220 and you will be responded to immediately

What if i do not have any project topic idea at all?

Smiles! We've Got You Covered. Chat with us on WhatsApp Now to Get Instant Help: +234 814 010 7220

How can i trust this site?

We are well aware of fraudulent activities that have been happening on the internet. It is regrettable, but hopefully declining. However, we wish to reinstate to our esteemed clients that we are genuine and duly registered with the Corporate Affairs Commission as "PRIMEDGE TECHNOLOGY". This site runs on Secure Sockets Layer (SSL), therefore all transactions on this site are HIGHLY secure and safe!