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IMPACT OF TECHNOLOGICAL INNOVATION ON THE GROWTH OF ORGANIZATION (A CASE STUDY OF UNITED PARCEL SERVICE ABA)

ABSTRACT

The thrust of the project work is to identify the importance of technology and its impacts on the growth of every organization using ups as a case study and to fish out the importance of manpower training and education in using technology since training and education of work is an attempt to improve their performance. Chapter one of the study, x-rays the effect of impact of technology on the growth of organization (to the customers) as many be obtainable in ups, ups desirable to access the level of technology in accessing their customers and performance among competitors. Chapter two review past literature and presenting in a nutshell in the ups online, on-time information enquiry system, parcels transportation and sorting system, communication and services the impact of technology on the growth of an organization (a case study of ups Aba) chapter three treats research methodology in place relevant to this research.

CHAPTER ONE

INTRODUCTION

1.1  BACKGROUND OF THE STUDY

The word technology is from the Greek word Tekene e.g. technology which means an art or skill and logic, it means an area of knowledge or study. Technology is an interaction of knowledge, skill and social organization. It describes the things or product of our modern society, which are but in the result of human endeavour and complex organization of a society which developed long side technology advance. New technology has a considerable influence on society, increase work capacity through the use of machines and tools significantly changing the pattern of low work and leisure time and has gone a long way in improving workers performance. The benefit comes through computerization and introduction of information technology. Technology is also the branch of knowledge that deals with the creation and use of technical means and their interrelation with life and society environment drawing upon such subjects as industrial arts, engineering, applied science and pure science.

According to Luna (1994) the earlier use of the word technology is the United States was found in a hazard university course on the application of the science to the useful art in 1816. The 1832 encyclopedia American defined technology as principles, processes and nomenclature. Ever since that time, there has been debate as to the identity of technology from a historical perspective philosophers of technology agree that two phases of technology can be seen the craft phase and that modern scientist phase. However, to a philosopher of technology modern technology, although scientist is a unique structure of thinking not merely applied sciences, the impact of technology on organizational growth demand on environment influence, which includes technology beings similar to a specific job, the available skill, motivation targeted output and operational methods among other.

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