Select Currency
Translate this page

DELEGATION OF AUTHORITY AS A STRATEGIC TOOL FOR MANAGEMENT EFFICIENCY

Format: MS WORD  |  Chapter: 1-5  |  Pages: 65  |  132 Users found this project useful  |  Price NGN3,000

GET THE COMPLETE PROJECT

DELEGATION OF AUTHORITY AS A STRATEGIC TOOL FOR MANAGEMENT EFFICIENCY

 

CHAPTER ONE

INTRODUCTION

1.1 BACKGROUND STUDY

One of the aims of setting up a business organization is to gain competitive advantage and to make profit. Without the employees discharging their assigned responsibilities, the objectives of the organizations may not be achieved easily and timely. Thus, employee performance is a crucial determinant of organizational goals. According to Al-Jammal, Al- Khasawpeh & Hamadat (2015), employees who are engaged in their work and committed to their organizations give the organisations crucial competitive advantages including higher productivity and lower employee turnover. Thus, it is not surprising that most of today’sorganizations find ways to make the employee to be committed by delegating some managerial authority to them.Due to the competitive nature of business activities which could be traced to globalization, the task of carrying the burden of the business activities cannot be done by the business owner(s) or managers alone. Therefore, there is need for some responsibilities to be shifted or assigned to the employees which will reduced the workload and pressure of the business owner(s) or managers

Delegation of authority is one of modern trends practiced by managers. It is function stands out contributing and increasing the level of motivation of employees and achieving positive returns for (an organization with a manager) and (an employee with a customer) both. On the level of an organization, it achieves competitive advantage, knowledge inventory, increases the level of productivity and speed in finalizing tasks effectively.  On the level of manager, it alleviates functional burdens, gains employees' satisfaction and builds cooperation and trust between manger and employees giving a chance for manger to have full-time for realization more important work. So, it reduces physical and intellectual efforts exerted by manager and other employees. On the level of an employee, it works on achieving functional empowerment, constructing alternative and administrative leadership, making employees feel self-confidence and motivation for Excellency in performance. On the level of customer, it meets the needs of customers rapidly, delivering or providing the service will not be delayed due to delegation authority.  Giving the customer a higher level of care and attention, building customer's perceived and creating loyalty and mutual respect  for an organization and production in which the organization produced.  

According to Al-Jammal et al.(2015) delegation of authority has impact on an organization, on the manager and on the employees. They opined the impact of delegation of authority on organization helps in achieving competitive advantage, increase in production as well as effectiveness in task completion. In the same vein, they stated that delegation of authority has lessen the functional burdens of the manager and it has built cooperation and trust between the manager and the employees which led to employees satisfaction. Thus, it reduces physical and intellectual efforts exerted by manager and other employees;on the level of an employee, they stated that delegation of authority works on achieving functional empowerment, constructing alternative and administrative leadership, making employees feel self-confidence and motivation for excellence in performance; andon the level of customer, delegation of authority meets the needs of customers rapidly, delivering or providing the service will not be delayed due to delegation authority. Past studies such as Al- Jammal et al, (2015), Kombo. Obonyo, & Oloko (2014) Kiiza & Picho (2014) etc have demonstrated that application of delegation of authority will help employee effectiveness to be enhanced, managers will be able to maintain their job position and preserve the process of facilitating business affairs, employees’ loyalty, and achieving performance efficiency .And it serves as a way to help manager in alleviating the burden of running the affairs of the business. Yukl and Ping Fu (1999) established that greater delegation will result to the following factors: Competence of the employee, sharing of managers’ task objectives by the employee, longstanding and positive relationship of the manager with the employee, and the status of the lower-level persons. Managers who choose to do everything hamper their own productivity; limit their employee performance and any contribution they do make as managers is often accompanied by frustration and excessive personal effort (Koontz et al, 1983).Thus, it is important to incorporate delegation of authority to managerial functions or practices to increase employee performance towards achieving organizational goals.

1.2     STATEMENT OF THE PROBLEM

Delegation of authority involves a manger given one his employees a task to carry out and the corresponding authority. One of the major challenges of delegation of authority is the abuse of power by the employees. Some employees let the short term authority given to them to get into their head and they end up misbehaving.

The choice of employee to delegate duty and authority to is one the problems faced by a manger when it comes to point of delegation of authority. It is impossible for a manager to carry out all the tasks but the fear of delegating duties to an incompetent person is one of challenges. It stands out reality of phenomenon of delay in delivery of services to citizens, reviewers and routines from perspective of researchers based on thoughts of customers in order to obtain variety services, functional job methods and technical tasks done by employees of Nestle PLC which leads the capacity to absorb a long time with customers and reviewers to obtain the required services. So this study is focused to examine delegation of authority as a strategic tool for management efficiency.

1.3     OBJECTIVES OF THE STUDY     

The general objective of this study is to examine delegation of authority as a strategic tool for management efficiency, a case study Nestle PLC. The specific objectives are:

1.     To find out if delegation of authority influences the performance of employees.

2.     To ascertain if delegation of authority improves employees’ competency.

3.     To examine if delegation of authority helps to save time in carrying out a task.

4.     To know if delegation of authority influence a positive relationship between the manager and employee.

5.     To find out if delegation of authority helps to meet the need of customers rapidly.

1.4     RESEARCH QUESTIONS

The relevant research questions related to this study are:

1.     Does delegation of authority influences the performance of employees?

2.     Does delegation of authority improves employees’ competency?

3.     Does delegation of authority helps to save time in carrying out a task?

4.     Does delegation of authority influences a positive relationship between the manager and employee?

5.     Does delegation of authority helps to meet the need of customers rapidly?

1.5     SIGNIFICANCE OF THE STUDY 

The findings from this study helps to discover the level of centralism and decentralism applied in management of Nestle PLC affairs in which a lot of work and different services are implemented for local community and citizens due to increasing the level of service, performance and speed. This matter is going to achieve a higher level of satisfaction and loyalty to customers. 

Delegation authority reflects positive returns achieving efficiency, effectiveness and empowerment. In addition creating alternative leadership, trust, cooperation between functional high and medium levels or between employer and employees.

The finding from this research can also be used as a reference material for other researchers who will likely carry out a study on a related topic.

1.6     SCOPE OF THE STUDY

The scope of this study is restricted to a study of delegation of authority as a strategic tool for management efficiency using Nestle PLC as a case study.

1.7     LIMITATION OF THE STUDY

Some of the major constraints the researchers encountered in putting up this research include lack of time, lack of willingness to give information by respondent and also limited resources.

1.8     DEFINITION OF TERMS     

Authority: The degree of discretion in organization positions conferring the persons occupying these positions, the right to use their discretion and judgment on decision making

Subordinate: A lower staff that is answerable to a boss or superior.

Manager: This is regulating the operation of a business organization one who undertakes the task of planning and at any level.

Delegation: This is the organization processes that permit the transfer of authority from superior to a subordinate. 

Task: This implies to piece of work assigned to someone to do.

Responsibility:  Is the obligation to carry out certain activities with accountability for performance.

GET THE COMPLETE PROJECT

DELEGATION OF AUTHORITY AS A STRATEGIC TOOL FOR MANAGEMENT EFFICIENCY

Not The Topic You Are Looking For?



For Quick Help Chat with Us Now!

+234 814 010 7220

+233 55 397 8005


HOW TO GET THE COMPLETE PROJECT ON DELEGATION OF AUTHORITY AS A STRATEGIC TOOL FOR MANAGEMENT EFFICIENCY INSTANTLY

  • Click on the Download Button above.
  • Select any option to get the complete project immediately.
  • Chat with Our Instant Help Desk on +234 814 010 7220 for further assistance.
  • All projects on our website are well researched by professionals with high level of professionalism.

Here's what our amazing customers are saying

Peace From Unilag
I cried not knowing how to go about my project but the day i searched online and saw iprojectmaster, i called and got my full project in less than 15minutes, i was shocked!
Excellent
Emmanuel Essential
Kogi state University
I actually took the risk,you know first time stuff But i was suprised i received as requested. I love you guys 🌟 🌟 🌟 🌟
Very Good
Oluchi From Michael Opara University
If you are a student and you have not used iprojectmaster materials, you are missing big time! iprojectmaster is the BEST
Excellent
Azeez Abiodun
Moshood Abiola polytechnic
I actually googled and saw about iproject master, copied the number and contacted them through WhatsApp to ask for the availability of the material and to my luck they have it. So there was a delay with the project due to the covid19 pandemic. I was really scared before making the payment cause I’ve been scammed twice, they attended so well to me and that made me trust the process and made the payment and provided them with proof, I got my material in less than 10minutes
Very Good
Dau Mohammed Kabiru
Kaduna State College of Education Gidan Waya
This is my first time..Your service is superb. But because I was pressed for time, I became jittery when I did not receive feedbackd. I will do more business with you and I will recommend you to my friends. Thank you.
Very Good
Musa From Ahmadu Bello University
Thank you iprojectmaster for saving my life, please keep it up and may God continue to bless you people.
Excellent
Joseph M. Yohanna
Thanks a lot, am really grateful and will surely tell my friends about your website.
Excellent
Temitayo Ayodele
Obafemi Awolowo University
My friend told me about iprojectmaster website, I doubted her until I saw her download her full project instantly, I tried mine too and got it instantly, right now, am telling everyone in my school about iprojectmaster.com, no one has to suffer any more writing their project. Thank you for making life easy for me and my fellow students... Keep up the good work
Very Good
Ibrahim Muhammad Muhammad
Usmanu danfodiyo university, sokoto
It's a site that give researcher student's to gain access work,easier,affordable and understandable. I appreciate the iproject master teams for making my project work fast and available .I will surely,recommend this site to my friends.thanks a lot..!
Excellent
Stancy M
Abia State University, Uturu
I did not see my project topic on your website so I decided to call your customer care number, the attention I got was epic! I got help from the beginning to the end of my project in just 3 days, they even taught me how to defend my project and I got a 'B' at the end. Thank you so much iprojectmaster, infact, I owe my graduating well today to you guys...
Excellent

FREQUENTLY ASKED QUESTIONS

How do I get this complete project on DELEGATION OF AUTHORITY AS A STRATEGIC TOOL FOR MANAGEMENT EFFICIENCY?

Simply click on the Download button above and follow the procedure stated.

I have a fresh topic that is not on your website. How do I go about it?

How fast can I get this complete project on DELEGATION OF AUTHORITY AS A STRATEGIC TOOL FOR MANAGEMENT EFFICIENCY?

Within 15 minutes if you want this exact project topic without adjustment

Is it a complete research project or just materials?

It is a Complete Research Project i.e Chapters 1-5, Abstract, Table of Contents, Full References, Questionnaires / Secondary Data

What if I want to change the case study for DELEGATION OF AUTHORITY AS A STRATEGIC TOOL FOR MANAGEMENT EFFICIENCY, What do i do?

Chat with Our Instant Help Desk Now: +234 814 010 7220 and you will be responded to immediately

How will I get my complete project?

Your Complete Project Material will be sent to your Email Address in Ms Word document format

Can I get my Complete Project through WhatsApp?

Yes! We can send your Complete Research Project to your WhatsApp Number

What if my Project Supervisor made some changes to a topic i picked from your website?

Call Our Instant Help Desk Now: +234 814 010 7220 and you will be responded to immediately

Do you assist students with Assignment and Project Proposal?

Yes! Call Our Instant Help Desk Now: +234 814 010 7220 and you will be responded to immediately

What if i do not have any project topic idea at all?

Smiles! We've Got You Covered. Chat with us on WhatsApp Now to Get Instant Help: +234 814 010 7220

How can i trust this site?

We are well aware of fraudulent activities that have been happening on the internet. It is regrettable, but hopefully declining. However, we wish to reinstate to our esteemed clients that we are genuine and duly registered with the Corporate Affairs Commission as "PRIMEDGE TECHNOLOGY". This site runs on Secure Sockets Layer (SSL), therefore all transactions on this site are HIGHLY secure and safe!