Select Currency
Translate this page

THE IMPACT OF INFORMATION TECHNOLOGY ON BANKING OPERATIONS

Format: MS WORD  |  Chapter: 1-5  |  Pages: 57  |  747 Users found this project useful  |  Price NGN3,000

  DOWNLOAD THE FULL PROJECT

CHAPTER ONE

INTRODUCTION

1.1   Background to the Study

The low productivity, profitability and efficiency of many Nigeria banks necessitate the introduction of information technology to find solution to the challenges of the present day banking system. This paper has tried to assess the impact of information communication technology on the efficiency of thirteen commercial banks in Nigeria. Madueme Ifeoma Stella (2010). The banking industry is one of the critical sectors of the economy whose contribute to the pace of development and economic growth cannot be fully quantified changes in today’s modern world reveals that the important of natural factors cannot equip the banking sector fully to grapple with the exigencies of global completion. Madueme Ifeoma Stella (2010)

According to Hanna (1994) information flexibility and fast response are the key new factors for coping with global competition information communication technology plays a critical role in these areas for the purpose of quality enhancement.   According to Hanna, information technology transforms the way people do things, increasing the amount of information available to economic agents, information intensity of processes, occupations, institution, product and economics. It enhances working of markets reduces transactions and co-ordination cost within an across enterprises and institutions. Information technology has radically change how banking is doing all over the world, the volume and speed of banking transaction has improved tremendously as a result of quantuim growth in information technology which has created business opportunities for banks.

The positive impact of information communication technology on the global criteria, especially improved revenue corroborates with findings of Laudon and Laudon 2008 that studies the entire cash flow of most fortune 500 companies and linked their success to information system. They concluded that information technology directly affects how managers decide, how they plan and what products and services are produced. The banking industry in Nigeria has witness tremendous changes linked with the development in information technology over the year. In Nigeria information technology gave birth to electronic baking. This represents benefit such as anywhere banking, anytime banking and elongated banking hours to customers. These benefits provide comfort, convenience and ease of use for banks transactions. Before the advent of electronic banking customers could only make transactions in the banking hall. Electronic banking has facilitated the integration of the functions of some large banks that have several branches around the country on centralized network so that transaction can be carried out at any branch on the network without the customer being physically present in the branch Woherem (2005)

1.2   Statement of the Problem

Despite the fact that the introduction of information technology in the operation of the banks in Nigeria among others sectors has brought about noticeable development but at the same time, its brings about its attendant problems, because banks still find it difficult to strictly comply with the mission statement or corporate mission High, incidence of bank fraud bone information technology. This fraud ranges from ATM card fraud, internet banking fraud, email and text message fraud.

1.3   Research Questions

This research work shall be guided by the following research question

·  What impact does information technology have on the banking operations?

· To what extent does information have effect on banks customer relationship?

1.4   Statement of Hypothesis

The hypothesis to be tested in the course of this research work is

Ho: There is no relationship between the adoption of information technology and modern banking operation.

Hi:   There is relationship between the adoption of information technology and modern banking operations

1.5   The Purpose of the Study

The general purpose of this is to examine the impact of information technology on the banking sector in Nigeria specifically the study aims to:

·        Evaluate the impact of information technology on the operations of banking institutions in Nigeria.

·        Examine the effect of information technology on banks, customer relationship.

1.6   Scope of the Study

The focus of this study shall be on the adoption of information technology in banking operation by Nigeria banks. The researcher shall examine the electronic banking operation of United Bank for Africa (UBA) Bodija Branch Ibadan as a case study.

1.7   Limitation of the Study

The major problem that might be encountered during the course of the study is inaccessibility of some vital information relevant for the purpose of the study because the researcher cannot be opportune to access into banking information unit to see how information is being processed.

1.8   The Significance of the Study

This study is expected to provide a better understanding of the impact of information technology in banking operations. It is expected to elaborate the present impact of information technology in banks to see the present stage of the banks and provide better solution to the challenges been faced by banks, as this study will help reveal possible challenges facing banks in Nigeria. The outcome of this study will help to evaluate the adoption of information technology by Nigeria banks; it will also justify the application of information technology in banking service delivery in terms of profitability of banks.

1.9   Definition of Terms

Information is data that has been processed through the computer system. Information is processed or analyzed data that informs a recipient about a situation.

Information Technology: - According to Mejabi (2014), information technology is a general term that describes any technology that helps to produce, manipulate, store communicate and or disseminate information.

Communication: - It is the transfer of idea or information from data processing system to ultimate user the ulti purpose of communicating is to inform the recover.

Online: - It is a term used for a direct or immediate communication link between two devices online lines are contracted with offline links in which only direct communication is possible

Offline: - This is the term used for input devices and auxiliary equipment that are under direct control of the central processing unit

Disk storage: - This is data storage on optional or magnetic disk in memory system. It is characterized by low cost and relatively fast access to data stored on it Longley and Shain (2014)

  DOWNLOAD FULL PROJECT

Not What You Are Looking For?



For Quick Help Chat with Us Now!

+234 813 292 6373

+233 541 351 187


Here's what our amazing customers are saying

Emmanuel Essential
Kogi state University
I actually took the risk,you know first time stuff But i was suprised i received as requested. I love you guys 🌟 🌟 🌟 🌟
Very Good
Azeez Abiodun
Moshood Abiola polytechnic
I actually googled and saw about iproject master, copied the number and contacted them through WhatsApp to ask for the availability of the material and to my luck they have it. So there was a delay with the project due to the covid19 pandemic. I was really scared before making the payment cause I’ve been scammed twice, they attended so well to me and that made me trust the process and made the payment and provided them with proof, I got my material in less than 10minutes
Very Good
Gbadamosi Solomon Oluwabunmi
Lasu
Swift delivery within 9 minutes of payment. Thank you project master
Excellent
JONNAH EHIS
Ajayi Crowther University, Oyo
I was scared at first when I saw your website but I decided to risk my last 3k and surprisingly I got my complete project in my email box instantly. This is so nice!!!
Excellent
MATTHEW NGBEDE
Ahmadu Bello University
I wish I knew you guys when I wrote my first degree project, it took so much time and effort then. Now, with just a click of a button, I got my complete project in less than 15 minutes. You guys are too amazing!
Excellent
Temitayo Ayodele
Obafemi Awolowo University
My friend told me about iprojectmaster website, I doubted her until I saw her download her full project instantly, I tried mine too and got it instantly, right now, am telling everyone in my school about iprojectmaster.com, no one has to suffer any more writing their project. Thank you for making life easy for me and my fellow students... Keep up the good work
Very Good
Stancy M
Abia State University, Uturu
I did not see my project topic on your website so I decided to call your customer care number, the attention I got was epic! I got help from the beginning to the end of my project in just 3 days, they even taught me how to defend my project and I got a 'B' at the end. Thank you so much iprojectmaster, infact, I owe my graduating well today to you guys...
Excellent
Ibrahim Muhammad Muhammad
Usmanu danfodiyo university, sokoto
It's a site that give researcher student's to gain access work,easier,affordable and understandable. I appreciate the iproject master teams for making my project work fast and available .I will surely,recommend this site to my friends.thanks a lot..!
Excellent
Dau Mohammed Kabiru
Kaduna State College of Education Gidan Waya
This is my first time..Your service is superb. But because I was pressed for time, I became jittery when I did not receive feedbackd. I will do more business with you and I will recommend you to my friends. Thank you.
Very Good
Joseph M. Yohanna
Thanks a lot, am really grateful and will surely tell my friends about your website.
Excellent

HOW TO GET YOUR COMPLETE PROJECT INSTANTLY

  • Select 3 Project Topics of your choice from your Department.
  • Submit the 3 topics to your Supervisor for Approval.
  • Call Our Instant Help Desk on 0813-292-6373 and Get Your Complete Project Material Instantly.
  • All project materials on this website are well researched by professionals with high level of professionalism.

FREQUENTLY ASKED QUESTIONS

How do i choose a Project Topic?

Look for your department and select any topic of your choice

I have a fresh topic that is not on your website. How do I go about it?

How fast can i get a complete project from your website?

Within 15 minutes if the exact project topic is on our website

Is it a complete research project or just materials?

It is a Complete Research Project i.e Chapters 1-5, Abstract, Table of Contents, Full References, Questionnaires / Secondary Data

One of your topics suites my project, but the case study is different. What do i do?

Call Our Instant Help Desk Now: (+234) 813-292-6373 and you will be responded to immediately

How do i get my complete project?

Your Complete Project Material will be sent to your Email Address in Ms Word document format

Can I get my Complete Project through WhatsApp?

Yes! We can send your Complete Research Project to your WhatsApp Number

What if my Project Supervisor made some changes to a topic i picked from your website?

Call Our Instant Help Desk Now: (+234) 813-292-6373 and you will be responded to immediately

Do you assist students with Assignment and Project Proposal?

Yes! Call Our Instant Help Desk Now: (+234) 813-292-6373 and you will be responded to immediately

What if i do not have any project topic idea at all?

Smiles! We've Got You Covered. Chat with us on WhatsApp Now to Get Instant Help: (+234) 813-292-6373

How can i trust this site?

We are well aware of fraudulent activities that have been happening on the internet. It is regrettable, but hopefully declining. However, we wish to reinstate to our esteemed clients that we are genuine and duly registered with the Corporate Affairs Commission as "PRIMEDGE TECHNOLOGY". This site runs on Secure Sockets Layer (SSL), therefore all transactions on this site are HIGHLY secure and safe!