EFFECT OF SOCIAL AWARENESS SKILL ON THE SALES VOLUME OF THE HOSPITALITY ESTABLISHMENT

Format: MS WORD  |  Chapter: 1-5  |  Pages: N/A  |  797 Users found this project useful  |  Price ₦3,000

GET THE COMPLETE PROJECT

CHAPTER ONE

INTRODUCTION

Social awareness facilitates a person  know what others think about him. Understanding others is essential to success in business and services.social awareness is the ability to understand and respond to the needs of others. Understanding other people’s feelings is central to emotional intelligence. Get this wrong and you will be seen as uncaring and insensitive. Getting it right is essential for success. Social Awareness meets Emotional Intelligence Emotional intelligence consists of four basic capabilities, or domains. These are: Self Awareness ,Self Regulation ,Social Awarenessrelationship management According to Daniel Goleman the competencies associated with being socially aware are: Empathy: understanding the other person’s emotions, needs and concerns. Organizational Awareness: the ability to understand the politics within an organization and how these affect the people working in them. Service: the ability to understand and meet the needs of clients and customers. Essentially awareness of social situations is about carefully considering what people want, and planning to communicate with them in a way that is intended to meet that need.    

1.1 BACKGROUND TO THE STUDY

The driving force behind success is social awareness, the cornerstone of emotional intelligence. It comes first from being self-aware and being able to manage yourself and your own emotions, and then develops from an understanding of the people around you. When you become socially aware, you are better able to empathize with others’ emotions, as well as the intent behind their actions. You are also better able to understand your environment and recognize the factors that influence people and impact outcomes. At the heart of social awareness is empathy. True empathy combines understanding both the emotional and the logical rationale that goes into every decision. Leaders who can develop this level of awareness, and empathize with others, are better able to adapt, persuade and motivate their team to achieve greater results.1 James was unable to accomplish this, whereas Sara excelled. Understandably, social awareness skills are highly regarded as critical attributes of today’s successful business leaders. It is taken for granted that top managers like James have the expertise, business knowledge and technical skills to do their jobs.

In a highly competitive market, the real advantage is found in leaders, like Sara who exhibit a high emotional IQ with a well developed social awareness. The most effective people in organizations naturally use their emotional radar to sense how others are reacting, and they fine-tune their own response to push the interaction in the best direction. As the former Chairman and CEO of General Electric, Jack Welch states, “a leader’s intelligence has to have a strong emotional component. He has to have high levels of self-awareness, maturity, and self-control. No doubt emotional intelligence is more rare than book smarts, but it is actually more important in the making of a leader. You simply can’t ignore it.” Business studies conducted by corporations around the globe have demonstrated the impact of social awareness and the interpersonal skills in leaders and employees on the overall success of an organization.

Leaders who exhibit strong emotional IQ tendencies consistently outperform their counterparts and have a strong track record of increased sales, significant cost savings and higher employee and customer satisfaction. Corporations have come to recognize the economic impact of emotional IQ and seek out these traits in potential leaders. The unique thing about emotional and socials skills is that, unlike traditional IQ, emotional IQ can be improved. Emotional competencies and social awareness can be routinely assessed and, with guidance, practice and training, can be developed and fine-tuned. The research intends to investigate  the effect of social awareness skills on the sales volume of the hospitality establishment

1.2  STATEMENT OF THE PROBLEM

The problem confronting this research is to determine the effect of social awareness skills on the sales volume of the hospitality establishment

1.3   RESEARCH   QUESTION

1   What is the nature of social awareness  and social awareness skill

2  What is the effect of social awareness skill on the sales volume of the hospitality establishment

1.4   OBJECTIVE OF THE STUDY

1   To appraise social awareness and social awareness skill

2  To determine the effect of social awareness skill on the sales           volume of the hospitality establishment

1.5   SIGNIFICANCE OF THE STUDY

The research shall profer a conceptual analysis of social awareness skill and its significance in enhancing increased sales volume in the hospitality establishment It shall also serve as a source of information on social awareness

1.6    STATEMENT OF HYPOTHESIS

1  H0  The level of social awareness in hospitality establishment      is high

   H1  The level of social awareness in hospitality establishment      is low

2 H0 Increased sales volume is not significant in hospitality           establishment

   H1  Increased sales volume is significant in hospitality establishment

3 H0 The effect of social awareness on sales volume in hospitality establishment is low

  H1 The effect of social awareness on sales volume in hospitality establishment is high

1.7    SCOPE OF THE STUDY

The study examines the effect of social awareness on the sales volume of hospitality Establishment

1.8   DEFINITION OF TERMS

SOCIAL  AWARENESS Social awareness  facilitates a person   know what others think about him. Understanding others is essential to success in business and services.social awareness is the ability to understand and respond to the needs of others. Understanding other people’s feelings is central to emotional intelligence. Get this wrong and you will be seen as uncaring and insensitive. Getting it right is essential for success

EMPATHY DEFINED Empathy is really about acknowledging the emotions of others, being thoughtful and considerate of their feelings, and making decisions that take those feelings into consideration.

GET THE COMPLETE PROJECT

Not What You Are Looking For?



For QUICK Help Call Us Now!

+234 813 292 6373


Here's what our amazing customers are saying

JONNAH EHIS
Ajayi Crowther University, Oyo
I was scared at first when I saw your website but I decided to risk my last 3k and surprisingly I got my complete project in my email box instantly. This is so nice!!!
Excellent
MATTHEW NGBEDE
Ahmadu Bello University
I wish I knew you guys when I wrote my first degree project, it took so much time and effort then. Now, with just a click of a button, I got my complete project in less than 15 minutes. You guys are too amazing!
Excellent
Temitayo Ayodele
Obafemi Awolowo University
My friend told me about iprojectmaster website, I doubted her until I saw her download her full project instantly, I tried mine too and got it instantly, right now, am telling everyone in my school about iprojectmaster.com, no one has to suffer any more writing their project. Thank you for making life easy for me and my fellow students... Keep up the good work
Very Good
Stancy M
Abia State University, Uturu
I did not see my project topic on your website so I decided to call your customer care number, the attention I got was epic! I got help from the beginning to the end of my project in just 3 days, they even taught me how to defend my project and I got a 'B' at the end. Thank you so much iprojectmaster, infact, I owe my graduating well today to you guys...
Excellent
Ibrahim Muhammad Muhammad
Usmanu danfodiyo university, sokoto
It's a site that give researcher student's to gain access work,easier,affordable and understandable. I appreciate the iproject master teams for making my project work fast and available .I will surely,recommend this site to my friends.thanks a lot..!
Excellent
Dau Mohammed Kabiru
Kaduna State College of Education Gidan Waya
This is my first time..Your service is superb. But because I was pressed for time, I became jittery when I did not receive feedbackd. I will do more business with you and I will recommend you to my friends. Thank you.
Very Good
Joseph M. Yohanna
Thanks a lot, am really grateful and will surely tell my friends about your website.
Excellent
Merry From BSU
I am now a graduate because of iprojectmaster.com, God Bless you guys for me.
Excellent
Samuel From Ajayi Crowther University
You guys just made life easier for students. Thanks alot iprojectmaster.com
Excellent
Musa From Ahmadu Bello University
Thank you iprojectmaster for saving my life, please keep it up and may God continue to bless you people.
Excellent

HOW TO GET YOUR COMPLETE PROJECT INSTANTLY

  • Select 3 Project Topics of your choice from your Department.
  • Submit the 3 topics to your Supervisor for Approval.
  • Call Our Instant Help Desk on 0813-292-6373 and Get Your Complete Project Material Instantly.
  • All project materials on this website are well researched by professionals with high level of professionalism.

FREQUENTLY ASKED QUESTIONS

How do i choose a Project Topic?

Look for your department and select any topic of your choice

I have a fresh topic that is not on your website. How do I go about it?

How fast can i get a complete project from your website?

Within 15 minutes if the exact project topic is on our website

Is it a complete research project or just materials?

It is a Complete Research Project i.e Chapters 1-5, Abstract, Table of Contents, Full References, Questionnaires / Secondary Data

One of your topics suites my project, but the case study is different. What do i do?

Call Our Instant Help Desk Now: (+234) 813-292-6373 and you will be responded to immediately

How do i get my complete project?

Your Complete Project Material will be sent to your Email Address in Ms Word document format

Can I get my Complete Project through WhatsApp?

Yes! We can send your Complete Research Project to your WhatsApp Number

What if my Project Supervisor made some changes to a topic i picked from your website?

Call Our Instant Help Desk Now: (+234) 813-292-6373 and you will be responded to immediately

Do you assist students with Assignment and Project Proposal?

Yes! Call Our Instant Help Desk Now: (+234) 813-292-6373 and you will be responded to immediately

What if i do not have any project topic idea at all?

Smiles! We've Got You Covered. Chat with us on WhatsApp Now to Get Instant Help: (+234) 813-292-6373

How can i trust this site?

We are well aware of fraudulent activities that have been happening on the internet. It is regrettable, but hopefully declining. However, we wish to reinstate to our esteemed clients that we are genuine and duly registered with the Corporate Affairs Commission as "PRIMEDGE TECHNOLOGY". This site runs on Secure Sockets Layer (SSL), therefore all transactions on this site are HIGHLY secure and safe!